Understand what’s really happening inside your organization

When something isn’t working in an organization, the hardest part is often understanding why. Inquiry Practice helps you uncover what’s driving organizational challenges, so you can move forward with clarity and confidence.

Through qualitative research, employee and stakeholder interviews, and program evaluation, Inquiry Practice uncovers the experiences and perspectives behind the patterns, giving leaders stronger evidence for what to do next.

The best solutions start with the right questions.

You need answers, but you may not know the right questions yet.

Maybe employee feedback is telling you something isn’t working, but you don’t know why.

Perhaps a program has been running, yet you don’t have a clear picture of its impact.

You’re planning a change and need to understand how employees or stakeholders will experience it.

Or you have interviews, surveys, reports and other information, but no clear picture of what it all means.

That’s where research can help.

Inquiry Practice helps organizations understand what’s really happening—through qualitative research, stakeholder interviews, and program evaluation—to turn employee and stakeholder experiences into evidence-based insights and clear next steps.

About Liz

For more than 15 years, I’ve researched how organizations work and how people experience them. Not from the outside, but by listening to the people who work inside them.

My PhD-trained research background brings together organizational research, qualitative research, in-depth interviewing and the study of employee and workplace experience. I’ve worked with leaders, employees and organizations to uncover the patterns and perspectives often hidden beneath metrics and assumptions.

Today, I bring the rigor of qualitative and organizational research to organizations that want to understand their people more deeply before making important decisions about employee experience, organizational culture, change, and organizational effectiveness. My work helps leaders uncover patterns, hear perspectives they may be missing, understand what’s driving organizational challenges, and make decisions grounded in evidence.

What I Believe

Curiosity comes before certainty.

The strongest organizations don’t assume they already know all the answers. They remain curious long enough to understand what employees and stakeholders are actually experiencing—and what they may be missing beneath the surface.

Data tells us what. People help us understand why.

Organizational data and people’s experiences tell different parts of the story. Metrics reveal patterns. Qualitative research and employee interviews help us understand the experiences and perspectives behind them.

Both matter.

Listening is strategic work.

The people closest to the work often understand organizational challenges long before those challenges appear in performance data. Listening to employees and stakeholders systematically can uncover barriers, needs, and opportunities leaders might otherwise miss.

Better decisions begin with better understanding.

When leaders combine organizational data with a deeper understanding of people’s experiences, they can make decisions about culture, change, employee experience, and organizational effectiveness with greater clarity and confidence.

That’s the work of Inquiry Practice.

How I help organizations

Organizations come to Inquiry Practice when…

Employee turnover is increasing, but you don’t know why.

You know people are leaving, but employee surveys, exit data, or HR metrics aren’t telling you the whole story.

Organizational culture doesn’t match what leadership expected.

There’s a gap between the culture leaders intend to create and the employee experience of working there.

An organizational change initiative isn’t gaining traction.

Employees may be struggling with, questioning, or adapting to change in ways that aren’t visible from the top.

Employee surveys and metrics aren’t telling the whole story.

Employee interviews and qualitative research can uncover perspectives, challenges, and patterns that surveys and metrics alone may miss.

Important decisions need stronger evidence.

Leaders want organizational research and employee insights before making decisions about culture, change, programs, or workplace practices.

People are talking, but no one feels heard.

A thoughtful employee listening and stakeholder research process can turn individual voices into meaningful organizational insight.

Research that helps you understand what’s really happening.

Inquiry Practice provides qualitative research, employee and stakeholder interviews, and program evaluation to help organizations understand people’s experiences, uncover what’s driving organizational challenges, and make evidence-based decisions.

Employee & Stakeholder Research

Interviews, focus groups, and qualitative research to understand how employees and stakeholders experience your organization—and what surveys and metrics may be missing.

Organizational Culture & Change Research

Research that helps leaders understand organizational culture, employee experience, and how people are responding to change before deciding what to do next.

Program Evaluation & Organizational Research

Qualitative and mixed-methods evaluation to understand what’s working, what isn’t, why—and what the evidence suggests doing next.

How I Work

01

Listen.

I start by listening carefully to the people closest to the question and understanding the organizational context.

02

Investigate.

I design a research approach tailored to the question, using interviews, focus groups, and other qualitative methods as appropriate.

03

Understand.

I analyze what I hear and see to identify patterns, perspectives and underlying dynamics that may not be visible in existing data.

04

Recommend.

I translate findings into clear, evidence-based insights and practical recommendations leaders can use.